Euros on Strike
When a major airline went on strike during the UEFA European Championship, it was up to us to ensure a group of prize-winners made it to the game on time.
OUR SOLUTION
To ensure the global management company were able to transfer the passengers in a way that adhered to the guidelines, to avoid disappointment or possible legal fees, ACS knew time was of the essence. As we have 24 hour operations we were able to respond within an hour of receiving the initial request with an option and a possible solution to the problem. However, our team of professionals didn’t stop there, and kept liaising with all our industry connections to find multiple options for our client to select from, factoring in both cost and seating capacity. In the end an EMB145 was chosen due to its comfortable surroundings, ensuring all 45 passengers could travel together. Furthermore, arrangements were made with ground handling agents at both airports to ensure priority check-in and baggage checks were carried out seamlessly before departure, saving time spent in the airport.
THE FINER DETAILS
CATERING: Bespoke catering was provided, including local French delicacies.
FLIGHT REPRESENTATION: In order to ensure a smooth flight an ACS representative was placed on board the flight, any last minute requests could therefore be handled as quickly as possible.
THE EXTRA MILE: ACS was able to source headrest covers, coasters and check-in screens with the client’s logo on them to make the experience truly memorable.